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Same or Next Day Fulfillment on Orders! Cooler Temperatures Approaching for Frozen and Live Orders!
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Refunds will be authorized on a case by case basis. No returns will be permitted for live or frozen product, given the nature of the product's vulnerability to shipping conditions.
Follow DOA policy instructions on the box to submit a DOA claim (contact us with info/pictures within 30 minutes/one hour of delivery with claim).
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